Support Services

Ensure seamless setup, security,
and ongoing success

We offer Support Services that enable continuous app improvement and cost optimization post-deployment.

Empower your team with diverse skills for limitless possibilities!

Equip your team with targeted training and certifications tailored to their roles, offering comprehensive expertise in Bankerise’s products, deployment strategies, project management approaches, specific UI/ UX, and beyond.

Unlock unparalleled guidance and support from seasoned experts

Enjoy direct access to our experts for prompt support, both pre and post go-live, to effectively address any challenges you may encounter.

Empowering clients to harness the full potential of our products

By providing personalized training and support, you can confidently navigate the platform's features and optimize your digital banking experience.

User guide

We offer an unparalleled level of support and guidance to users

With a comprehensive and easy-to-follow guide as well as rich documentations, users can quickly navigate the platform’s features and maximize their digital banking experience. Our user guide is constantly updated to ensure that users have access to the most current and relevant information.

UI/UX Materials

Creating a unique and memorable brand identity has never been easier with the theming capabilities offered by our Design System

Our intuitive theming tools enable designers and developers to easily customize and modify components, ensuring that your digital banking experience is truly unique.

Product support

We offer a variety of support services to our customers, including technical assistance with online banking platforms, mobile banking apps, and other digital tools

We provide help with :

Account set up and bug fixing

Incident management

Security and performance : Continuous monitoring and enhancing

Training and educational resources

Telephonic technical support