Our omnichannel digital engagement platform helps financial institutions seamlessly join the digital era 4.0 and move from old transactions-focused business strategies to a new customer-centric approach by providing customers with a stunning, smooth and highly personalized experience.
Providing new customers an easy enrollment process allowing banks to shape their customer experience since the very beginning.
Customer Centric ambition for the Digital requires financial institutions to be able to have a more flexible definition, adjustment and adaptation of new segments for digital customers in order to provide offers and communications adapted to each one.
Our Platform gives this flexibility by allowing :
With our Omnichannel Platform, your customers will :
• Secure Authentifications
• Sub-accounts & Self-administration
• 100% Online Onboarding
• Device Management
• Manage Budget & Monitor Accounts Balances
• Transaction History Details
• Cards, Checks, Loans & Deposits Management
• Utilities Payment
• Offline Messaging Live
• Chat with Call Center
• Communicate with Chatbots
• Alerts & Reminders Branch / ATM Locator
• Transfers Management
• Beneficiaries Management
• 3rd Party Transfer Apps
• Integrations (Mastercard, Western Union, Paypal, etc)
• Merchant Payment
• Wallet-to-Wallet Transfer
• Wallet CashIn & CashOut
• Fill Forms & Send E-requests
• Track E-requests Status in Real-Time through Push Notifications
- Content Management System to create and manage offers and Digital Marketing content
- Static & Dynamic Customer Segmentation
- Campaign predictive analytics
- Next best offers by Segment/Customer
- Choose between Multiple Digital channels to push offers and messages to a selected segment
- Customer Data Analytics Engine
- 360° View Customer Profile
- Direct B2B sales and B2C Field Sales Tablet App
- ID Documents dematerialization
- Manage & Create Customizable forms for customers’ requests
- Manage and design Business Processes (Drag & Drop)
- Build & edit unlimited number of Saving / Finance Simulators
- Transfer Limits Management
- Audit Trail
- Traceability & Intrusion Protection
- Bank Users & roles Management
- Channels Management
- Fraud Detection Algorithms
- Device Management
- Manage Authentication Factors
- Open API for 3rd party integrations
