Digital Foundation
Digital Engagement Platform
Digital Banking Platform
Our Digital Engagement Platform is a digital foundation platform composed of a set of technical and digital modules and accelerators, with the ambition to provide a smooth digital experience leveraging our expertise in the development of Smart Gov, Banking and Insurance digital solutions. in Europe, the Gulf countries and Africa
The 5 main strategic challenges of Proxym’s Digital Foundation

The challenges raised by the Digital Engagement Platform enable companies to :
- Improve the Customer experience by providing easy-to-use digital omni-channel two-way communication
- Strengthen the operations and autonomy of the back office and reduce costs by minimizing “paperwork” and dependence on the network of physical agencies
- Be responsive to customer needs by enabling personalized content and accelerating the deployment of new personalized services by segment
- Accelerate the design and deployment of end-to-end digital journeys such as signing up or on-boarding new customers by offering a low-code approach in creating digital interactions coupled with finely tuned business processes and workflows. multi-stakeholder interaction work
- Set up configurable security that can adapt to current or future regulations (N-factor authentication for sensitive operations, Use of one-time password (OTP), Use of fingerprints digital, Support for third-party software tokens such as VASCO …)
LowCode Digital Journeys Builder
UNIQUE CAPABILITIES TO EMPOWER BANKS’ DIGITAL AMBITIONS
BPM Designer : Build Adaptable, Multi-Actors& Monitored End-to-End Digital Journeys
Form Builder : Build a cross-channel Customers Interaction Points in complete autonomy
Business Rules Configurator : Increase reactivity to changes and enable per-channel customization
Proven Security : Configure Multi-Factor Authentication without need to redeploy
