Omnichannel Retail Banking

Bankerise® Digital Banking Retail Solution

Digital Banking Platform

Bankerise® is an Omnichannel Digital Banking Solution that helps Retail Banks seamlessly join the Digital Bank 3.0 era and move from old Transactions-Focused Business Strategies to a new Customer-Centric approach where they will leverage the digital opportunity and provide their customers with a Stunning, Smooth and Highly Personalized Banking Experience.​

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100% Fast Digital Onboarding

Acquire New Customers Easly

Provides new customers an easy enrollment process allowing banks to shape their customer experience since the very beginning.​

  • Integrate with Know-Your-Customer services​
  • Onboard new customers with easy to use enrollment process
  • Use mobile device to scan ID and upload key documents
  • Facial recognition & ID authenticity ​
  • E-Signature​
  • Track & Trace capabilities to inform customers about status and next steps

Personalize
Customer experience through segmentation

Customer Centric ambition for the Digital requires banks to be able to have a more flexible definition, adjustment and adaptation of new segments for Digital customers (mobile banking and internet) in order to provide offers and communications adapted to each one.

Bankerise® gives this flexibility by allowing :

  • Definition of new customer segments
  • Concept of sub-segments
  • Dynamic / Static Segments
  • Definition of the privileges attached to each segment
  • Attach content and offers to the segment
  • Predictable access and business rules can be tailored to specific segments.

This allows the bank to offer a unique and personalized user experience.

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Budget Management

Give your customers the ability to analyse & manage their budget

  • Automatic Expenses Categorization
  • No needed intervention from the user side
  • Personalized categories : each user can create distinctive categories and update it
  • Get offers that address a personal need, at the right time and location
  • Predict Categories of Cash Expenses
  • Offer More realistic expenses analysis
  • Quick Money Saving
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Delight Your Cutomers

Improve Your Customers Banking Experience

With Bankerise® Omnichannel Retail Banking your customers will be able to :

Manage their Accounts

Secure Authentications
Sub-accounts & Self-administration
100% Online Onboarding
Device Management

Manage their Personal Finance

Manage Budget & Monitor Accounts Balances
Transaction History Details
Cards Management
Checks Management
Loans Management
Deposits Management
Utilities Payment

Use Omnichannel Communication with the Bank

Offline Messaging
Live Chat with Call Center
Communicate with Chatbots
Alerts & Reminders
Branch / ATM Locator

Transfer Money On-the-Go

Transfers Management
Beneficiaries Management
3rd Party Transfer Apps Integrations (Mastercard, Western Union, Paypal, etc)

Pay through a Digital Wallet

Merchant Payment
Wallet-to-Wallet Transfer
Wallet CashIn & CashOut

Request any Information from the Bank in Real-Time

Fill Forms & Send E-requests
Track E-requests Status in Real-Time through Push Notifications

Empower your Bank Operations

Improve your banks operational efficiency

With Bankerise® Digital Banking Platform empower your employees with the right tools :

Marketing & Customer Engagement

  • Content Management System to create and manage offers and Digital Marketing content
  • Static & Dynamic Customer Segmentation
  • Campaign predictive analytics
  • Next best offers by Segment/Customer
  • Choose between Multiple Digital channels to push offers and messages to a selected segment
  • Customer Data Analytics Engine
  • 360° View Customer Profile
  • Churn predictive analytics
  • Users Branch Indoor Geolocation

Sales & Customer Support

  • Direct B2B sales and B2C Field Sales Tablet App
  • ID Documents dematerialization
  • Manage & Create Customizable forms for customers’ requests
  • Manage and design Business Processes (Drag & Drop)
  • Build & edit unlimited number of Saving / Finance Simulators
  • Transfer Limits Management

IT & Digital Administration

  • Audit Trail
  • Traceability & Intrusion Protection
  • Bank Users & roles Management
  • Channels Management
  • Fraud Detection Algorithms
  • Device Management
  • Manage Authentication Factors
  • Open API for 3rd party integrations