Omnichannel Retail Banking

Bankerise® Digital Banking Retail Solution

Digital Banking Platform

Bankerise® is an Omnichannel Digital Banking Solution that helps Retail Banks seamlessly join the Digital Bank 3.0 era and move from old Transactions-Focused Business Strategies to a new Customer-Centric approach where they will leverage the digital opportunity and provide their customers with a Stunning, Smooth and Highly Personalized Banking Experience.​

100% Fast Digital Onboarding

Easly Acquire New Customers

Provides to new customers an easy enrollment process allowing the your bank to shape their customer experience since the very beginning.​

  • Integrate with Know-Your-Customer services​
  • Onboard new customers with easy to use enrollment process.​
  • Use mobile device to scan ID and upload key documents.​
  • Facial recognition & ID authenticity ​
  • E-Signature​
  • Track-&-Trace capabilities to inform the customer about status and next steps

Personalize Customer Experience through Segmentation

Customer segments are generally defined in the Core Banking System (CBS) with administrative and billing use. However, the Customer Centric ambition of Digital requires banks to be able to have a more flexible definition, adjustment and adaptation of new segments for Digital customers (mobile banking and internet) in order to offer offers and communication adapted to each segment.

Bankerise® allows precisely this flexibility by allowing in particular:

  • Definition of new customer segments
  • Concept of sub-segments
  • Dynamic / Static Segments
  • Definition of the privileges attached to each segment
  • Attach content and offers to the segment
  • Predictable access and business rules can be tailored to specific segments.

This allows the bank to offer a unique and personalized user experience to each user of the bank.

Budget Management

Give your customers the ability to analyse & manage their budget

  • Automatic Expenses Categorization
  • All customer expenses are classified under categories
  • No intervention is needed from the user side
  • Personalize own categories
  • Create and update personal categories
  • Get offers that address a personal need, at the right time and location
  • Predict Categories of Cash Expenses
  • Offer More realistic expenses analysis
  • Quick Money Saving

Delight Your Cutomers

Improve your customer’s Banking experience. With Bankerise® Omnichannel Retail Banking your customers will be able to :

Manage Their user Accounts

Secure Authentications
Sub-accounts & Self-administration
100% Online Onboarding
Device Management

Manage Their Personal Finance

Manage Budget and Monitor Accounts Balances
Transaction History Details
Cards Management
Checks management
Loans Management
Deposits management
Utilities Payment

Use Omnichannel Communication With The Bank

Offline messaging
Live chat with Call Center
Communicate with Chatbots
Alerts & Reminders
Branch / ATM Locator

Transfer Money On the Go

Transfers Management
Beneficiaries Management
3rd party transfer apps Integrations (Mastercard, Western Union, Paypal, …)

Pay through a Digital Wallet

Merchant Payment
Wallet to Wallet Transfer
Wallet CashIn & CashOut

Request Anything From The Bank In Real Time

Fill Forms & Send E-requests
Track E-requests Status in Real Time through Push Notifications

Empower your Bank Operations

Improve your bank’s operational efficiency. With Bankerise® Digital Banking Platform empower your employees with right tools :

Marketing & Customer Engagement

Content Management System to create and manage offers and Digital Marketing content
Static & Dynamic Customer Segmentation
Campaign predictive analytics
Next best offers by Segment/Customer
Choose between Multiple Digital channels to push offers and messages to a selected segment
Customer Data Analytics Engine
360° View Customer Profile
Churn predictive analytics
Users Branch Indoor Geolocation

Sales & Customer Support

Direct B2B sales and B2C Field Sales Tablet App
ID Documents dematerialization
Manage & Create Customizable forms for customers’ requests
Manage and design Business Processes (Drag & Drop)
Build & edit unlimited number of Saving / Finance Simulators
Transfer Limits Management

IT & Digital Administration

Audit Trail
Traceability & Intrusion Protection
Bank Users & roles Management
Channels Management
Fraud Detection Algorithms
Device Management
Manage Authentication Factors
Open API for 3rd party integrations