Proxym Middle East helps FAHR take its communication and HR services for UAE federal employees onto the next level using IBM Mobile First products

The Business challenge:
FAHR, which manages HR services of the +50000 federal employees of the UAE such as pay slips, leaves management, retirement plan, training, performance appraisal; sought to increase employee productivity, foster the culture of merit within employees, improve bottom-up communication, and speed up the processing of HR requests for each employee by leveraging the BYOD phenomenon and by leveraging the wide adoption of smartphones and this by implementing an internal ranking system, by using mobile messaging and leveraging the existing HR Management System.
UAE Federal Authority for Government HR
The smarter solution:The organization deployed a smart mobile solution using Mobile First technology that integrates seamlessly with existing Oracle HRMS. IBM Worklight powerful notifications helped notify employees and managers of incoming tasks and requests helping therefore speedup overall process execution. New developed social and messaging features helped increase networking and value contributive employees. The unfulfilled promise of HRMS achieves its potential only by putting HR services at the finger tips of employees.


The solution components
IBM¬ģ Worklight
IBM Enterprise Service Bus
IBM Business Partner Proxym-IT


‚Äď Managers have an optimum view on the company‚Äôs HR activities
‚Äď Employees have an easy access to different HR requests (Leave requests, Payslip requests
‚Äď Improved HR processes


The applications features

FAHR smart application provides eleven relevant services related to the Core business of the organization as following :

1-    Bayanati Self-service (Dashboard, Request Leave /Exit Permit, View My Pay slip, …)
2-    Legal services (Legal advice, Grievances, … )
3-    Maaref (View paid / free workshops and workshop details by calendar, …)
4-    Ma Qassart (Send a Reward card to employees
5-    Media Center (News, Photo Gallery, …)
6-    Staff Network (a.    Search feature to Stay in touch with employees in Federal Government)
7-    Reach FAHR (Service desk form for any assistance in Any technical issues in Bayanati applications, c.    Official Working timings of FAHR, …)
8-    Read About (Bookmarking functionality is provided for apps user to bookmark the any of circulations and FAQ)
9-    Nearby (View map of FAHR related services, use can categorize nearby by (FAHR near events, Imtiyazat, Medical & Reach FAHR)
10-    Imtiyazat (Apps User able to view the Map of Imtiyazat, Apps user able to view the discounted range for the selected Imtiyazat
11-    Events (Apps user can check-in on the selected event, Apps user can set a reminder, User able to book seat for the selected events



PR Newswire speaking about FAHR:
The app on Google Play Store: